| Q : |
How do I make a hotel reservation? |
| A : |
You may call our 24 hour toll free line
@ 1-866-300-4656 to make a reservation or e-mail a
room request and we will respond within a 24 hour period. |
| Q : |
Do you have smoke-free rooms? |
| A : |
Our accommodation is 100% smoke-free, so you will enjoy a fresh, smoke-free stay no matter which room you select. |
| Q : |
Do you have internet service in the hotel ? |
| A : |
Yes, all of our hotel rooms have wireless and wired internet connections |
| Q : |
Do you have parking available at the hotel? |
| A : |
Yes, we have complimentary hotel parking
available for guests. |
| Q : |
Do you have a hotel elevator? |
| A : |
Yes, we do. |
| Q : |
Do you pet-friendly rooms? |
| A : |
Yes, we do have pet rooms available. There is an additional pet fee of $15 per night. |
| Q : |
How far away are you from a shopping center? |
| A : |
We are a 10 minute walk from two different
shopping centres. |
| Q : |
Can you cash travelers cheques? |
| A : |
Yes, we can cash travelers cheques for a limited amount. |
Q : |
Can I park my car at the hotel when I go
on a trip? |
| A : |
Providing you are staying with us pre and
post your vacation, your parking during your vacation will
be complimentary. |
| Q : |
How close are you to the University of
Victoria? |
| A : |
The University of Victoria is a 15 minute
drive away. Public transportation is located outside our
building. |
| Q : |
Where is the nearest grocery store? |
| A : |
The nearest grocery story is a 10 minute
walk away. |
| Q : |
Where is the nearest liquor store? |
| A : |
The nearest liquor store is a 10 minute
walk away. |
| Q : |
Is there late night eating? |
| A : |
Many Victoria restaurants will deliver to the hotel
for late night dining. |
| Q : |
Do you have restaurant on site? |
| A : |
Yes, we have a 100 seat restaurant on site. |
| Q : |
Does the hotel accept long term stays? |
| A : |
Yes, we do. Please contact reservations
for rates. |
| Q : |
Does the hotel provide dry cleaning services? |
| A : |
Yes, daily dry cleaning service with same
day turnaround is available. |
| Q : |
Are there parks nearby with playgrounds and
facilities for children? |
| A : |
Yes, there is a park next door. |
| Q : |
Where can I find more information on things
to do in Victoria BC? |
| A : |
Visit our links page to find informative
websites that will help you explore Victoria and the surrounding
area. |
| Q : |
Do you rent hotel rooms by the month? |
| A : |
Yes, we do provide guests with accommodation
on a monthly basis at a special long term stay rate. Our
suites with full kitchens are ideal for longer stays. Please
contact us with dates and we will be happy to provide you
with a rate. |
